Phone Practice 1: Making an Appointment

Receptionist: Thank you for phoning Maple Dental Clinic. Sylvia -- speaks speaking calls . How can I help you?
See Answer speaking

Thelma: Hi Sylvia. -- This be It's I am Thelma Woods calling. How are you today?
See Answer It's

Receptionist: I'm fine Mrs. Woods. How are you?

Thelma: Well, actually, I have a bit of a sore tooth. I was hoping Dr. Morris would have some time to see me this week.

Receptionist: I'm -- afraid scared worried he's booked this week. I can put you in for 2pm next Tuesday. How does that sound?
See Answer afraid

Thelma: That would be great.

Receptionist: I'll have to give you the address of our new office.

Thelma: Oh, that's right, you moved.

Receptionist: Yes, we moved downtown. Do you have a -- pen handy the handy pen the available pen ?
See Answer pen handy

Thelma: Could you hold on a -- buzz moment time please? ... Okay, go ahead Sylvia.
See Answer moment

Receptionist: Okay, we are at 723 Baltic Avenue. Suite 004.

Thelma: -- If you could Please can you Would you mind spelling that for me?
See Answer Would you mind

Receptionist: Sure. That's seven-twenty-three "Baltic" ... B -- for Bear for Brave for Bravo , A for Alpha, L for Lima, T for Tango, I for India, and C for Charlie. And it's suite zero zero four.
See Answer for Bravo

Thelma: Okay great. I'll see you on Tuesday then.

Receptionist: Okay. -- Great for Pleased to Thanks for calling. See you then.
See Answer Thanks for

Thelma: Thanks. Bye.